My parking cancelled for no reason. What happened?

Your parking can be canceled for many reasons. For example, cancellation can occur if the number of coins on your balance has become smaller then the amount you have parked initially (this might happen if you sent some coins elsewhere without designating change address or you did not choose the address of the sending in the Inputs menu). Or there could be a technical issue in the MinexBank work.

To verify the reason for your parking cancellation we collect the maximum data about it. If you face such situation, please email to support@minexsystems.com with your address linked to the bank and the canceled parking ID.

If your parking was canceled through our fault, we will compensate all losses.

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